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Ordering & Payment

We ask that you review your order carefully, as it cannot be modified once submitted.

You will receive an order confirmation number at the conclusion of your order process, as well as an email that states your order number and an approximate order total. Click here to check the status of your order.

To check the status of a furniture order, please contact our furniture team directly by emailing furniture@anthropologie.com or calling 844.599.2557 from 7 a.m. to 8 p.m. ET, Monday through Saturday.

Methods of Payment

We accept the following methods of payment: Visa, MasterCard, American Express, Discover, JCB, China Union Pay, PayPal, and Anthropologie gift cards and e-gift cards issued in USD.

Items will be charged to your selected method of payment when they ship. Your order may ship in multiple packages, but rest assured you will not be charged any additional shipping and handling fees. The shipping and handling fee you were quoted at checkout will be prorated and applied based on the value of each individual shipment.

Please note that we are unable to process your order if we cannot obtain an authorization from your credit card company. You may wish to contact the issuing bank of your credit card regarding this matter, and then inform us of any additional information. We will keep your order on file for 48 hours before it will be cancelled. Please respond quickly; merchandise cannot be held for your order and may become unavailable.

For the fastest results, please call 800.309.2500.

Gift Cards & E–Gift Cards

E-gift cards may be purchased online and will be emailed to your recipient. Gift cards may be purchased online or in any of our US and Canada stores, in their respective currencies.

Please note that all gift cards and e–gift cards are only valid for redemption in the currency in which they were originally purchased. Click here for additional information.

Sales Tax

We are required to collect local sales tax in states where Anthropologie maintains a physical presence. A physical presence can be a store, warehouse or contact center. Please visit our store locator for a complete list of applicable states.

Price Adjustments

If you have purchased items that are now on sale, we will gladly offer you a one-time price adjustment if you contact us within 14 days of the original date of shipment or in-store purchase.

For online or phone orders, call 800.309.2500 or email service@anthropologie.com. Please note that price adjustments for online and phone orders cannot be made in stores, and price adjustments are not applicable to shipping charges.

For store purchases, visit your local store. Please note that price adjustments for store purchases cannot be made over the phone. Visit our store locator to find the location nearest you.

Price Differences

We make every attempt to have consistent pricing throughout our catalog, website and stores. Occasionally we offer special prices that are exclusive to our website. Please call us at 800.309.2500 if you have any questions about pricing.

California Proposition 65

Galvanized metal products; brass and bronze hardware and household products; upholstered items; painted glass products; and crystal glasses will expose you to lead and/or other substances that are known to the State of California to cause cancer, birth defects and other reproductive harm.