Most in-stock items ship within 24 hours of ordering. Some orders may take up to 48 hours to process. Please note that we do not ship on Saturdays, Sundays or nationally observed US holidays.
Orders may be split across multiple shipments, and items ordered together may not be shipped on the same day. Occasionally, items may be out of stock or backordered. You will be alerted in both instances. In the event of a backorder, we will provide an approximate date of shipment. For more information about backorders click here.
Your order may ship in multiple packages, but rest assured that you will not be charged any additional shipping and handling fees. The shipping and handling fee quoted at checkout will be prorated and applied based on the value of each individual shipment.
If an item is on backorder, an availability date will be shown on the product page and at checkout. You will be contacted via email regarding any changes to the status of backordered items in your order. You will not be charged for backordered items until they ship.
In the event that a backordered item is part of your order, we reserve the right to cancel the item or ship your order in multiple packages. If you would like to cancel a backordered item, please call 800.309.2500 or email email@example.com.
If an item is cancelled from your order for any reason, you will be notified via email and your method of payment will not be charged for the cancelled item.
Delivery methods, timing and fees vary from item to item, so be sure to check individual product pages for delivery specifics.
Select furniture items now ship via Unlimited Furniture Delivery. No matter how many items you place in one order, you'll enjoy a $149 flat-rate fee for furniture and select non-furniture delivery. When all qualifying flat-rate items in your order are ready, you will be contacted by phone to schedule delivery. Rest assured, your items will be handled with care, as our white glove service includes inside delivery to your room of choice, as well as unpacking, assembly and debris removal.
Please note that furniture and other oversized items are unable to ship to US territories, Alaska, Hawaii, islands within the continental US, PO boxes, APO/FPO addresses and locations outside of the US. Overnight and express delivery options are also unavailable for oversized items.
Yes! Select fabrics and colors may be ordered by visiting the product page of each item you're interested in and selecting "Request a Swatch." Swatches will arrive about 5-7 business days after submitting a request.
Orders containing more than one Unlimited Furniture Delivery item will be shipped together and delivered at the same time. If you prefer to receive your items as they become available, please contact our furniture specialists.
Once your items are ready to ship, we will contact you to schedule a delivery. Furniture will arrive 2-4 weeks after your order has shipped. While you may see a preauthorization on your selected method of payment prior to delivery, your account will not be charged until the items are delivered.
Dimensions for all of our furniture can be found under the Details section on each product page. Use these measurements—along with our handy measuring guide—to determine which pieces are right for your home.
Our fabrics are rated for durability using the Wyzenbeek fabric abrasion test, and most can withstand heavy residential use. Please note, we advise against applying stain protectors to your furniture, as they may compromise the integrity of the fabric. To learn more about our upholstery, view our Upholstery Care Guide.
Yes, of course! If you're near an Anthropologie & Co. store, visit our design center for expert advice, swatches and more. Find a location near you here.
Most Anthropologie stores also have a selection of furniture on display. If you are looking for a particular item, we recommend calling to see if your store has any available to view (phone numbers can be found in our store locator).
Furniture and oversized items are available for shipment within the contiguous United States. We are unable to ship such items to US territories, Alaska, Hawaii, islands within the continental US, PO boxes, APO/FPO addresses and locations outside of the US.
Items eligible for Unlimited Furniture Delivery will arrive via white glove service from Metropolitan Warehouse & Delivery. Other oversized home items, such as select rugs and lighting, will ship via UPS Ground and are subject to standard shipping charges.
As you prepare for the arrival of your new item(s), please clear a path to the room(s) of your choice, as the delivery team cannot move your existing furniture. We also suggest protecting anything that may be susceptible to damage, such as floors, furniture or entryways. We recommend that you move pets to a separate room.
If you are not satisfied with your purchase for any reason, please let us know so we can help. All merchandise—with the exception of Unlimited Furniture Delivery items—may be returned at any time by mail or to our stores in the US and Canada. Unlimited Furniture Delivery items may be returned within 30 days of the date of delivery.
Click here to learn more about making a return or exchange.
Most returns will process in approximately 1-2 weeks. Additional delays may occur. A refund will then be credited back to your original method of payment, and will post approximately two days after the date of processing. It may take up to two billing cycles for the credit to appear on your monthly credit card statement.
Yes, it most certainly can. If you make a return in-store, let the store associate know your preferred method of refund. If you are making a return by mail, please write “refund in the form of a gift card” on your return form. Your purchase will be refunded in the form of an e-gift card, issued via email.
Yes! You can easily print a new label online. If you have an Anthropologie account, sign in, select Order History, then locate and select the order you wish to return. (Guest orders, and orders received as gifts, may be found by checking your Order Status.)
Once you have located your order, select Start a Return and follow the instructions to print your label. Upon completion, you will receive an email with tracking information, as well as a copy of your label in case it is misplaced. Affix the SmartLabel to your package, and be sure to remove or cover the original shipping label.
Returns and exchanges are complimentary at all US and Canada Anthropologie stores, and must be accompanied by an original packing list or receipt.
Returns may also be made by mail using a prepaid, pre-addressed SmartLabel (enclosed with your original packing list or printed online). No postage is required. However, a $5.95 shipping charge will be deducted from your refund. This service is only available within the continental US. Unlimited Furniture Delivery items cannot be returned using a SmartLabel.
For information on exchanges and associated costs, please click here.
This is likely because we could not obtain an authorization from your credit card company. You may wish to contact the issuing bank of your credit card regarding this matter, and then inform us of any additional information.
We will keep your order on file for 48 hours before it will be cancelled. Please respond quickly; merchandise cannot be held for your order and may become unavailable.
Gift cards and e-gift cards can be redeemed online or in US and Canada stores in the currency in which they were originally purchased. For example, gift cards purchased in CAD may only be redeemed in Canada stores, as anthropologie.com does not currently accept Canadian currency.
When you find an item you'd like to purchase on anthropologie.com, select a size and enter a location to check availability at nearby Anthropologie stores. If the item is available for pickup, click "Buy Online & Pick Up In A Store" to add it to your basket. If you’re shopping on the Anthropologie iPhone app, use the "Find in a Store" tool on a product page to select a pickup store in your area. When you're ready to check out, pickup details will appear alongside applicable items in your cart and on the order review page.
Please note that furniture and select items are currently unavailable for in-store pickup.
Shortly after placing your order, you'll receive a confirmation email that details your item(s), shipping and payment methods. This does not mean your order is ready to be picked up. You'll receive a separate notification email when your order is ready at your selected store.
Please bring your order confirmation email (print out or show on your mobile device) and a valid ID. You may also have someone else pick up your order, so long as they bring the documents listed above.
Please note that your method of payment will not be charged until your order is picked up. While you may see a preauthorization on your selected method of payment prior to pickup, this will not post to your account until you have retrieved your order.
Many items are already stocked in stores and, as such, are ready for pickup within 24 hours. Other items must be shipped to the stores for pickup, from either a nearby store or our fulfillment center, incurring a longer wait time of up to 6 days.
The choice is all yours. You can create a registry online any time by clicking here. If you’d prefer to register in one of our US stores, simply download our iOS mobile app (available on the App Store) and head to your local Anthropologie to start scanning. If one-on-one assistance is something you seek, private registry consultations are available at the following locations:
It most certainly does not! We offer the ability to register in all of our US stores using our mobile app for iOS phones (available on the App Store). Guests, however, may purchase registry gifts at any US Anthropologie store. To look up a loved one's registry while shopping in-store, please see an associate.
The months leading up to and following your event can be chock-full of changes: moving to a new residence, traveling out of town, and much more. To accommodate this (and to ensure you get your gifts!), you have the option to specify two shipping addresses.
At this time, all registries are available to the public and can be viewed at anthropologie.com. If for any reason you would not like your registry to be public, please call 800.362.4073 or email firstname.lastname@example.org and we will remove your registry.
You sure can, and it’s a smart move, especially in the event that your registry reaches completion and some guests have yet to find a gift. To add this option to your registry, simply check the box indicating that gift and e-gift cards are welcome, located at the bottom of the “Create Your Registry” and “Edit Your Registry” pages.
We keep a close eye on stock levels and encourage you to do the same by reviewing our bimonthly email updates, and signing in regularly to check out your list. If an item becomes low in stock or no longer available, it will be marked as such.
To update the address(es) at which you’ll receive gifts, simply sign in to your registry, select "View Registry" and then the "Edit Registry Profile” button. From there, you’ll be able to change your shipping, contact information and more.
Please note that changing your address(es) in the Address & Payment section of My Account will not update the address(es) on file for your registry. Registry address changes must be made separately by following the steps above.
Your registry will remain active online and in stores for one year following your event. If you’d like to access it after this time period, please contact us at 800.362.4073 or email@example.com.
To do this, simply sign in online to manage your registry and select the “delete registry” button. If for any reason you’re unable to sign in, give us a ring at 800.362.4073 and we’ll remove your registry straightaway.
You can search for a registry online or in the Anthropologie mobile app (available on the App Store) using the registrant’s first and last name. If you’re in a store, please ask an associate for assistance.
Your gift can be shipped directly to the address specified by the registrants (for privacy reasons, we keep this hidden), or if you’d prefer to deliver the gift in person, you have the option of entering your own shipping address during checkout.
Unfortunately at this time, we cannot ship a single order to multiple addresses. If you’d like some items to be sent to the registrant and others to a different address, you may do so by placing separate orders.
There are several ways to gussy up your gift: during checkout, you may choose to have your gift packaged in our exclusive registry “wishbone” wrap for $4.00 per box, or you may select our DIY kit (self-wrap) for $2.00 per box. Please note that certain items do not qualify for gift packaging, including oversized and heavy items. However, we will gladly enclose a custom gift message with any order, free of charge. Additionally, the price of any item(s) designated to receive a gift box or a gift message will not be displayed on the order packing slip.