Within 30 days of the delivery or in-store purchase date, we accept returns for unworn, unwashed, and unaltered items. Items must be returned in original packaging with all tags attached. A refund will be issued to the original form of payment at the original selling price. If returned after 30 days, a merchandise credit will be issued for the original selling price.

For fast and free returns, find your local store. Prefer to return by mail? View our complete return policy and/or start your return online here.

Please note: Wedding gowns and bridal separates must be shipped back to our warehouse and cannot be returned to a store unless originally purchased at a store. Made-to-order gowns are final sale and cannot be cancelled, returned or exchanged.