What would you like to return or exchange?

Select items below. Please note: For a faster refund, your return label and return slip should correspond with the items in your package. Please process and mail multiple returns individually.

Need to return or exchange due to item(s) missing, damaged, incorrect, or lost package?Submit a Claim

Your order does not include any items eligible for return or exchange at this time. Return to Order Details

Other item(s) in your order

The items below are not able to be returned through our online portal or are not eligible for return at this time. Please see below for further details.

Watters Fortune Strapless A-Line Wedding Gown product page

Item Status: Return Created

Item Price $1,650.00

Quantity 1

Total Price $1,650.00

Watters Fortune Strapless A-Line Wedding Gown product page

Style # 99249856

Color: Ivory

Size US 10/UK 14

Qty 1

A return has already been processed for this item.

Wtoo by Watters Vivien Square-Neck A-Line Wedding Gown product page

Item Status: Return Created

Item Price $799.95

Quantity 1

Total Price $799.95

Wtoo by Watters Vivien Square-Neck A-Line Wedding Gown product page

Style # 86830080

Color: Ivory

Size US 12/UK 16

Qty 1

A return has already been processed for this item.

Return / Exchange Summary

Your Return/Exchange Summary is calculated at the Return Method step

A $5.95 fee will be deducted from your refund for most mailed returns unless you are processing an exchange.

Wedding gowns, bridal sets, and Unlimited Furniture Delivery items must be shipped back to our warehouse and cannot be returned to a store.

If we receive your items within our return window, your refund will be applied to the original method of payment. If we receive your items outside of our return window, a merchandise credit will be issued.