Store Reopening
At A (Social) Distance
for your protection and ours
We're observing six-foot social distancing standards, and placing taped markers on our floors for guidance.
Keeping It Clean
all anthro team members are wearing masks
We're constantly sanitizing oft-touched surfaces, fitting rooms, and door handles – we're equipped with plenty of hand sanitizer, too!
All Transactions Are Contactless
At this time, please pay with credit or debit; we will not be accepting cash or checks. All receipts will be emailed, not printed.
Anthro At Your Service
Your concerns are our priority! Please give us a call to learn more about our evolving response to COVID-19 and your in-store experience.
- We have adopted a number of alternate procedures designed to protect our customers and employees.
- All employees are required to wear masks, even in states and cities that do not require masks to be worn. We encourage our customers to wear masks as well, even when not required. We’re all in this together! Our masks protect you and your masks protect us.
- All employees are supplied with gloves to wear if they prefer. Regardless, we are requiring employees to wash or sanitize their hands frequently. We have added breaks to allow employees to hand sanitize. We’re also providing hand sanitizer throughout our stores and welcome you to sanitize your hands frequently as well.
- All employees receive fever screening before starting work. We are also requiring employees who have other symptoms of COVID-19 to self-quarantine per CDC guidelines. If you have a fever or do not feel well, please be courteous to our staff and your fellow customers and do not shop the store until you are symptom-free. We welcome you to order online or for curbside pickup instead!
- We have also enhanced our cleaning protocols. All stores will be regularly cleaned to CDC standards, including frequent disinfecting of high-touch surfaces (such as door handles, light switches, elevator buttons, PIN pads, etc.).
- We are enforcing social distancing throughout our stores. Employees and customers are required to practice proper distancing (at least six feet) at all times. We will be limiting the number of customers in a store to facilitate distancing. Please bear with us, at times this may mean we must ask you to wait outside the store at designated locations. You will also see social distancing markers within our stores to remind and guide you.
- We are adopting contactless checkout and payments as much as possible. In stores where laws allow, this means we will not accept cash payments at this time. You will also see Plexiglass shields at our registers, and we will alter operations to limit physical contact (e.g. only opening every other register).
- We are revising fitting room procedures to permit social distancing and avoid physical contact. Fitting rooms will be cleaned between each use.
- We are trying to provide you the store experience you know and love while accommodating social distancing and other procedures designed to keep you and our employees safe. Please see What are you doing to protect customers and employees? (above) for more details.
- We ask that our customers and employees practice social distancing and stay at least six feet apart at all times. You will see social distancing markers to remind and guide you.
- To facilitate social distancing, we are limiting the number of customers in a store at any one time. Please bear with us, at times this may mean we must ask you to wait outside the store at designated locations.
- We are adopting procedures to facilitate contactless payments. Except where required by law, we will not accept cash as payment at this time. Please see Can I use cash to pay for my order? for more details.
- Except as required by law, we are not accepting cash payments right now. We apologize for any inconvenience this safety precaution may cause you.
- Please note that our stores will still be able to accommodate returns of items purchased with cash. They will also still be able to redeem gift cards for cash where the balance is below the required threshold.
Yes! We are offering Curbside Pickup in select stores. Visit our store locator page to see if it is available for your local store. Learn more here.
Where we are permitted by law, our stores will be open. Visit our store locator page to check on the status of your local store.
We may be operating on alternative or shorter hours. This will be determined by local legal requirements, mall directives, and local business conditions. Please visit our store locator page to check your local store’s hours.