Want something sooner? Pick up your online favorites in person at any US Anthropologie store!
Placing An Order
When you find an item you'd like to purchase on anthropologie.com, select a size to check availability at nearby Anthropologie stores. To search another store, click the "change store" link. If the item is available for pickup, select the “pick up in a store” option and then "buy online & pick up in a store" to add it to your basket. If you’re shopping on the Anthropologie iPhone app, use the "find in a store" tool on each product page to select a pickup store in your area. When you're ready to check out, pickup details will appear alongside applicable items in your basket and on the order review page.
Please note that furniture and select items are currently unavailable for in-store pickup. You may notice that some items are listed as available in 24 hours, while others are not available for 6 days. Items already stocked in stores are ready for pickup within 24 hours. Items that must be shipped to the stores from either a nearby store or our fulfillment center incur a longer wait time of up to 6 days.
Picking Up An Order
Shortly after placing your order, you'll receive a confirmation email that details your item(s), shipping and payment methods. Your pickup order is almost ready! After the store teams receive the order and prepare it for pickup, you'll receive a separate notification email indicating that your order is ready at your selected store.
Once every item in your order is ready for pickup, your order will be available for three days. Orders not picked up within this timeframe will be cancelled, and your method of payment will not be charged.
If you cannot pick up your order right away, please contact us directly at 800.309.2500 to schedule a 24-hour extension.
What To Bring
Please bring your order confirmation email (print out or show on your mobile device) and a valid ID. You may also have someone else pick up your order, so long as they bring the documents listed above.
Please note that your method of payment will be charged when your order is picked up. While you may see a preauthorization on your selected method of payment prior to pickup, this will only post to your account once you have picked up your order.