How do I use Trustly?
Just shop Anthropologie and checkout as normal. At checkout, choose the Pay by Bank option. You will be directed to your online bank to confirm the payment.
Select your bank
We connect you securely to you bank.
We connect you securely to you bank.
Log in to your account
Your bank details are not shared with anyone.
Your bank details are not shared with anyone.
Confirm payment
And that’s it. Simple and secure.
And that’s it. Simple and secure.
What is Trustly?
Trustly is a digital payment method that allows you to pay online securely using existing funds from any one of your online bank accounts. You do not need your bank card, nor do you need to download any other app or pre-register to pay with Trustly.
Where can I use Trustly?
Trustly can only be used on purchases made on the Anthropologie website and App. Trustly cannot be used as a form of payment for purchases in any of our Anthropologie store locations.
How secure is Trustly and will they store my data?
Trustly uses the highest encryption standard available, in addition to the banks' security system.
Trustly never stores any information that can be used to access your bank account. We allow you to save the account number and present it to you for an even faster experience. No one will be able to make a payment without proving they own the account (e.g. fingerprint or facial recognition) and you can remove your saved account any time. Read more on our data privacy policy.
Is Trustly licensed?
Yes, Trustly is a licensed payment institution in all its existing markets. Since Trustly was founded in Sweden, Trustly is authorized and supervised by the Swedish Financial Supervisory Authority. Trustly also holds a European Payment Services Provider (PSP) license in accordance with the Payment Services Directive (PSD, 2007/64/EC).
What do I need to pay with Trustly?
An online bank account, your own biometrics (fingerprint/facial recognition) and a device. You simply confirm your payment with a fingerprint or face ID – this is faster and safer than cards.
Why should I use Trustly?
Simple: There’s no signup, no app download, and no fee.
Instant: Refunds are sent to your account instantly (receive funds in less than 5 minutes).
Secure: Backed by bank-level security and two-factor authentication.
Seamless: Confirm your payment with a fingerprint or face ID.
How is it different from card payments?
You don’t need to fill in lengthy card numbers and won’t make any input errors. Cards can be stolen or cloned – this is impossible with Trustly. Also, refunds will settle instantly back into your account with Trustly - not five to ten days as with card payments.
Finally, your payment is more likely to go through using Trustly’s Pay by Bank product vs Cards.
Is there a limit on how much I can spend on a single Trustly transaction?
Trustly does not impose any payment limits, however your bank might. Bank limits differ from bank to bank, but generally start around £/€ 10,000.
When will my items be delivered if I use Trustly?
Trustly orders are delivered within our standard delivery timeframes like any order from Anthropologie.
Visit our Shipping page for more information.
How do I return or exchange an item purchased with Trustly?
Trustly returns follow our standard return process. Please note, refunds for Trustly will be made instantly directly to the bank account you used for the purchase.
Is Trustly free?
Yes, Trustly is always free to use and there are no hidden fees or charges. If you see Trustly on your bank statement, it is just because they have processed the payment for a purchase which you made online.
Does Trustly offer support?
Yes, for more on Trustly’s support, click here.
Trustly is a digital payment method that allows you to pay online securely using existing funds from any one of your online bank accounts. You do not need your bank card, nor do you need to download any other app or pre-register to pay with Trustly.
Where can I use Trustly?
Trustly can only be used on purchases made on the Anthropologie website and App. Trustly cannot be used as a form of payment for purchases in any of our Anthropologie store locations.
How secure is Trustly and will they store my data?
Trustly uses the highest encryption standard available, in addition to the banks' security system.
Trustly never stores any information that can be used to access your bank account. We allow you to save the account number and present it to you for an even faster experience. No one will be able to make a payment without proving they own the account (e.g. fingerprint or facial recognition) and you can remove your saved account any time. Read more on our data privacy policy.
Is Trustly licensed?
Yes, Trustly is a licensed payment institution in all its existing markets. Since Trustly was founded in Sweden, Trustly is authorized and supervised by the Swedish Financial Supervisory Authority. Trustly also holds a European Payment Services Provider (PSP) license in accordance with the Payment Services Directive (PSD, 2007/64/EC).
What do I need to pay with Trustly?
An online bank account, your own biometrics (fingerprint/facial recognition) and a device. You simply confirm your payment with a fingerprint or face ID – this is faster and safer than cards.
Why should I use Trustly?
Simple: There’s no signup, no app download, and no fee.
Instant: Refunds are sent to your account instantly (receive funds in less than 5 minutes).
Secure: Backed by bank-level security and two-factor authentication.
Seamless: Confirm your payment with a fingerprint or face ID.
How is it different from card payments?
You don’t need to fill in lengthy card numbers and won’t make any input errors. Cards can be stolen or cloned – this is impossible with Trustly. Also, refunds will settle instantly back into your account with Trustly - not five to ten days as with card payments.
Finally, your payment is more likely to go through using Trustly’s Pay by Bank product vs Cards.
Is there a limit on how much I can spend on a single Trustly transaction?
Trustly does not impose any payment limits, however your bank might. Bank limits differ from bank to bank, but generally start around £/€ 10,000.
When will my items be delivered if I use Trustly?
Trustly orders are delivered within our standard delivery timeframes like any order from Anthropologie.
Visit our Shipping page for more information.
How do I return or exchange an item purchased with Trustly?
Trustly returns follow our standard return process. Please note, refunds for Trustly will be made instantly directly to the bank account you used for the purchase.
Is Trustly free?
Yes, Trustly is always free to use and there are no hidden fees or charges. If you see Trustly on your bank statement, it is just because they have processed the payment for a purchase which you made online.
Does Trustly offer support?
Yes, for more on Trustly’s support, click here.