Rated 2 out of 5Â by NoxHodges A+ Style, D Quality
I have had several problems with this order. I ordered 18 of these rods, 2 of which were single rods. The style is great. Quality has been a big issue.
I received my 1 order in multiple shipments. The 3 packages sent just in their original, weak cardboard manufacturer boxes arrived damaged. Getting replacements took 2 weeks.
Upon having a professional installer install them, I found out the end cap finials are inconsistently packaged at the factory: some come with all 4, some come with just 2, and some come with none at all. It has taken over 1 week and multiple phone calls with Customer Service to get replacement parts.
Overall, I'm happy with the end product. Yet, getting to the end product has taken ALOT of my time. I hope Anthropologie resolves this quality issue with their supplier.
August 11, 2014