Rated 4 out of 5 by virginiareviewer Great product, Lousy service
The lampshade is great! It arrived looking very much like the picture and is good quality. However, upon receipt, I realized that Anthro had inadvertently shipped me two lampshades instead of one. I called customer service to see how I could send back the extra shade. When I told the service rep that their one and only option for me to return the extra shade wasn't really convenient due to my work situation and asked for other options, I was told that I would be charged for the second shade if I didn't return it promptly and their way. WHAT?!? I'm disappointed Anthropologie.
March 25, 2013