Ordering & Payment
Online orders
Fast and convenient, our website not only enables you to point, click and purchase, but it also allows you to track an order, access your order history and compile a Wish List. We ask that you review your order carefully prior to submission, as it cannot be modified once submitted.
International Orders
Please view our International Ordering and Payment Information.
Order confirmation
You will receive an order confirmation number at the conclusion of your order process as well as an email that states your order number and an approximate order total.
Order Status
If you placed your order through a password-protected online account, you may check the status of your order at any time by clicking on Your Account, signing in, and selecting Order History. To check the status of any other order, call 800.309.2500 from 8 a.m. - midnight EST, or email us at service@anthropologie.com.
Credit Cards & Gift Cards
We accept the following methods of payment: Visa, MasterCard, American Express, Discover and Anthropologie gift cards.
Items are charged to your credit card when they ship. If an item is on backorder, you will not be charged until the backordered item ships. Your shipping & handling charge will be prorated to the value of the shipment.
For verification purposes, every purchase made with a gift card also requires you to enter a credit card number. It will only be charged if the order total exceeds the amount on your gift card. In this scenario, you will be charged the outstanding order balance. The information on your credit card will not be used for any other purpose.
Sales tax
We are required to collect local sales tax in states where Anthropologie maintains a physical presence. A physical presence can be a store, warehouse or contact center. Please visit the Store Locator for a complete list of applicable states.
Price differences
We make every attempt to have consistent pricing throughout our catalog, website and stores. Occasionally we offer special prices that are exclusive to our website. Please call us at 800.309.2500 from 8 a.m. - midnight EST if you have any questions about pricing.
Telephone, Fax & Mail Orders
Your personal information is always safe with us online. However, if you are still not comfortable making a purchase on our website, you may choose from the following options:
| phone | 800.309.2500 7 a.m. - 2 a.m. EST |
| fax | Print our Mail Order Form and fax it to 800.474.8858. |
| Print our Mail Order Form and send it to: Anthropologie 30 Industrial Park Boulevard Trenton, SC 29847 Attn: Order Processing |
California Proposition 65
California Proposition 65 is a measure enacted by that state to notify residents when a consumer product contains lead or other substances that may cause birth defects, reproductive harm or additional health risks. Some of the products we carry, such as dinnerware, glassware, items used to serve food and items made with imitation leather such as shoes, bags and wallets may contain lead. To learn more, please visit http://www.atsdr.cdc.gov/toxfaqs/tf.asp?id=93&tid=22 for a list of lead-related FAQs.
