Ordering & Payment

Online orders

Fast and convenient, our website not only enables you to point, click and purchase, but it also allows you to track an order, access your order history and compile a Wish List. We ask that you review your order carefully prior to submission, as it cannot be modified once submitted. To enjoy every feature of our website, we recommend using Internet Explorer 9 or later, or the most recently updated version of Mozilla Firefox, Google Chrome or Apple Safari. Our website does not support Internet Explorer 7.

International Orders

Please view our International Ordering and Payment Information.

Order confirmation

You will receive an order confirmation number at the conclusion of your order process as well as an email that states your order number and an approximate order total.

Order Status

If you placed your order through a password-protected online account, you may check the status of your order at any time by clicking on Your Account, signing in, and selecting Order History. To check the status of any other order, call 800-309-2500, or email us at service@anthropologie.com.

Credit Cards & Gift Cards

We accept the following methods of payment: Visa, MasterCard, American Express, Discover, JCB, China Union Pay, PayPal and Anthropologie gift cards.

Items are charged to your credit card when they ship. If an item is on backorder, you will not be charged until the backordered item ships. Your shipping & handling charge will be prorated to the value of the shipment.

For verification purposes, every purchase made with a gift card also requires you to enter a credit card number. It will only be charged if the order total exceeds the amount on your gift card. In this scenario, you will be charged the outstanding order balance. The information on your credit card will not be used for any other purpose.

Sales tax

We are required to collect local sales tax in states where Anthropologie maintains a physical presence. A physical presence can be a store, warehouse or contact center. Please visit the Store Locator for a complete list of applicable states.

Price differences

We make every attempt to have consistent pricing throughout our catalog, website and stores. Occasionally we offer special prices that are exclusive to our website. Please call us at 800-309-2500 if you have any questions about pricing.

California Proposition 65

Some of our products such as phone accessories, electrical cords, upholstered furniture, tableware, tabletop, holiday/party decor, vinyl, wallets, handbags, luggage, tools, matches, fire pits, planters, terrariums, clutches, totes, jewelry, clothing and accessories may be made of materials containing chemicals identified on the California Prop 65 list of chemicals. In accordance with Proposition 65, we issue the following warning to our California customers "Warning: These products contain one or more chemical known to the state of California to cause cancer and birth defects or other reproductive harm."

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